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Clinical Copilot is a conversational AI assistant built into Commure Pro that helps you quickly understand your patient’s clinical context. Ask questions in natural language and receive structured, source-cited answers drawn from the patient’s chart data — including labs, vitals, notes, medications, orders, and more.

How It Works

1

Open Clinical Copilot

Select a patient from the Patient List, then click AI Copilot in the patient’s left-hand module list. The Clinical Copilot panel opens with a green Online status indicator confirming the service is connected.
2

Review patient context

The panel header displays the current patient’s name, date of birth, and MRN, so you always know which chart you are querying. Use the close (x) button to dismiss the panel or the expand (+) button to open it in a larger view.
3

Ask a question

Below the header, a “Not sure how to start?” section displays suggested prompts tailored to the patient’s clinical context. Click a suggestion or type your own question in the text input at the bottom of the panel.
4

Review the response

Clinical Copilot returns a formatted answer in a green chat bubble. Click See Sources below the response to view exactly which chart data informed the answer — including the specific lab result, note, or order referenced.

Starting a Conversation

When you open Clinical Copilot for a patient, the chat interface displays up to five suggested prompts to help you get started. These are pre-configured queries relevant to your clinical specialty — for example:
  • “What are the cardiology findings?”
  • “What are the current medications?”
  • “What is the chest x-ray impression?”
  • “When was the last echocardiogram?”
  • “What cardiology tests have been ordered?”
Click any suggestion to send it, or type your own question in the text input field at the bottom of the panel.
Prompt suggestions are configured by your organization and may vary based on your specialty and site configuration. Contact your Commure Pro representative to customize available prompts.

Understanding Responses

Clinical Copilot responses appear as green chat bubbles with full formatting support including:
  • Structured text — headings, bullet points, numbered lists, and bold/italic emphasis
  • Tables — clinical data presented in tabular format where appropriate (e.g., lab trends, medication lists)
  • Inline citations — references to the specific chart data used to generate the response

Viewing Sources

Click See Sources below any AI response to open the Sources panel. This lists every piece of clinical data the AI referenced — organized by category (labs, medications, orders, test results, etc.).
  • Click an individual source to navigate directly to its detailed clinical view
  • Click See All in a category header to open the full module for that data type
Sources help you verify the AI’s response against the underlying data and provide clinical traceability for any information presented.

Module Summaries

Clinical Copilot can generate summaries for specific clinical modules. Order Status summaries provide a consolidated view of active, pending, and completed orders for the patient — useful during rounds or handoffs. Additional module summaries may be available depending on your organization’s configuration.

Giving Feedback

Click the Give Feedback button on any Clinical Copilot response to share your assessment. The feedback form supports:
  • Thumbs up or thumbs down rating
  • Optional comment describing what was helpful or what needs improvement
Feedback is used to improve response quality and prompt accuracy across the platform.

Accessing Clinical Copilot

On the web portal, Clinical Copilot is accessed from the patient’s module list:
  1. Click a patient name in the Patient List to open their chart
  2. Click AI Copilot in the left-hand module list
Clinical Copilot is also available on iOS devices. See the iOS Clinical Copilot guide for mobile-specific instructions.
Clinical Copilot requires the messaging infrastructure to be enabled for your organization. If you do not see AI Copilot in the patient module list, contact your Commure Pro representative to request access.

Admin Configuration

Organization administrators can manage Clinical Copilot settings through the AI CoPilot Admin panel, accessible from the top navigation bar. This includes configuring clients, prompts, and reviewing audit logs.