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AI Copilot is a conversational AI assistant built into Commure Pro that helps you quickly understand your patient’s clinical context. Ask questions in natural language and receive structured, source-cited answers drawn from the patient’s chart data — including labs, vitals, notes, medications, orders, and more.

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How It Works

1

Open AI Copilot

Swipe left on a patient in the Patient List and select Open AI Copilot, or select AI Copilot from the patient’s module list. The chat opens with the heading “Not sure how to get started?” and a set of suggested prompts.
2

Ask a question

Tap a suggested prompt or type your own question in the chat input. Tapping the input field opens a prompt picker — a searchable list of predefined clinical queries you can filter and select from, or ignore to type a custom question.
3

Review the response

AI Copilot returns a formatted answer with rich Markdown rendering. Tap See Sources below the response to view exactly which chart data informed the answer — including the specific lab result, note, or order referenced.

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Starting a Conversation

When you open AI Copilot for a patient, the chat interface displays prompt suggestions to help you get started. These are pre-configured queries relevant to your clinical specialty — for example:
  • “Summarize the patient’s past medical history”
  • “What are the last 3 blood pressure readings?”
  • “Show me a 24-hour timeline for the patient”
  • “What are the patient’s acute problems?”
Tap any suggestion to send it, or type your own question in the chat input field. The input supports placeholder text to guide first-time users.
Prompt suggestions are configured by your organization and may vary based on your specialty and site configuration. Contact your Commure Pro representative to customize available prompts.

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Understanding Responses

AI Copilot responses are rendered with full formatting support including:
  • Structured text — headings, bullet points, numbered lists, and bold/italic emphasis
  • Tables — clinical data presented in tabular format where appropriate (e.g., lab trends, medication lists)
  • Inline citations — references to the specific chart data used to generate the response

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Viewing Sources

Tap See Sources below any AI response to open the Sources screen. This screen lists every piece of clinical data the AI referenced — organized by category (labs, medications, orders, test results, etc.).
  • Tap an individual source to navigate directly to its detailed clinical view
  • Tap See All in a category header to open the full module for that data type
Sources help you verify the AI’s response against the underlying data and provide clinical traceability for any information presented.

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Module Summaries

AI Copilot can generate summaries for specific clinical modules. Order Status summaries provide a consolidated view of active, pending, and completed orders for the patient — useful during rounds or handoffs. Additional module summaries may be available depending on your organization’s configuration.

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Giving Feedback

Tap the Give Feedback button on any AI Copilot response to share your assessment. The feedback form supports:
  • Thumbs up or thumbs down rating
  • Optional comment describing what was helpful or what needs improvement
Feedback is used to improve response quality and prompt accuracy across the platform. Your input helps the Commure team refine AI behavior for clinical workflows.

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Accessing AI Copilot

AI Copilot is available on iOS devices and the Commure Pro web portal. There are several ways to open it:
  • Swipe action — swipe left on a patient in the Patient List and select Open AI Copilot (configurable via Settings > General > Swipe Options)
  • Module navigation — select AI Copilot from the patient’s module list
  • + menu — tap the + button on the patient detail screen and select Open AI Copilot
Within a conversation, a floating action button appears after the first Q&A exchange — tap it to jump back to previous questions in long conversations.
AI Copilot is enabled per organization via feature flag. If you do not see AI Copilot in your module list or swipe actions, contact your Commure Pro representative to request access.

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Next Steps

Recording an Ambient Note

Record a patient encounter and generate an AI clinical note.

Note Actions

Resume, edit, or provide feedback on a completed note.