Accessing Your Notes
Tap the Inbox tab in the bottom navigation bar. The Notifications screen shows two categories:- Inbox — completed notes ready for review and submission
- Unfinished Notes — recordings that were not completed
Reviewing a Note
When you open a note from the Inbox, the draft note displays:- Note sections — the generated note organized by the sections defined in your selected template
- Per-section tools — copy, text formatting, and font controls for each section
- Save Draft — save your edits without submitting
- Cancel — discard changes
- Submit — finalize and send the note to the EHR
CPT and ICD-10 Code Generation
The system can generate medical billing and diagnostic codes from your ambient note.Autonomous coding is available on a per-organization basis. Contact your Commure representative to request this feature for your site.
Note Statuses
Each note moves through a series of statuses as it is recorded, processed, and synced:| Status | Meaning |
|---|---|
| Requires Upload | Audio/data is waiting to upload; shows percentage progress |
| Note Generating | Audio uploaded successfully; AI is generating the note |
| Note Ready | Note is ready for your review and editing |
| Pending EHR Sync | Note has been uploaded and is waiting to sync to the EHR |
| In EHR | Note has been synced to the EHR |
| Signed | Note has been signed in the EHR |
Viewing Pending Notes
The Pendings tab lets you monitor notes that are still processing. Under Pending Upload, two sub-categories show notes by sync status:- Pending EHR Sync — notes that have been uploaded and are waiting to sync to the EHR
- In EHR — notes that have been successfully synced
Viewing Notes from the Patient Chart
In addition to the Inbox tab, you can access AI-generated notes directly from the patient’s chart:- Open a patient from the Patient List.
- Tap Clinical Notes on the patient detail screen.
- The Clinical Notes list shows all notes for that patient — including AI-generated notes that have been synced to the EHR. Each entry shows the note type, author, date, and status (e.g., “Final”).
- Tap a note to open it. AI-generated notes display the full note content and include a Rate this Note link at the bottom — see Leaving Feedback for details.
The Clinical Notes view shows notes that have already been submitted to the EHR. To review notes that are still pending submission, use the Inbox tab instead.
Managing Unfinished Notes
The Unfinished Notes section under the Inbox tab contains recordings that were not completed. You can manage these notes with the following actions:Deleting Unfinished Notes
Swipe left on an unfinished note in the Pending tab and tap Delete to remove it. This deletes all associated files (note and audio) from local storage. Use this to clear outdated or unwanted drafts.Reassigning a Note to a Different Patient
If a recording was made for the incorrect patient, you can reassign the audio to the correct patient:- Navigate to Unfinished Notes in the Pending tab
- Swipe left on the note and tap Reassign
- Select the correct patient from the Patient List
- Confirm the reassignment
Force Uploading Pending Audio
If scribe audio files are pending upload, a manual upload option appears on the Patient List screen. Tap the upload button to force the upload immediately. The button is inactive while an upload is already in progress and hides once the upload completes.Next Steps
Note Actions
Resume, edit, or provide feedback on a completed note.
Troubleshooting
Resolve common audio and note generation issues.