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Some settings for the Commure Pro application can be viewed or changed directly on the device, within the Commure Pro application. There are two ways to access the Settings option:
  • If you are already logged into the Commure Pro application, tap Settings on the toolbar at the bottom of the screen. All settings options are available when accessed in this method. When you are done making changes to your preferences, tap Patients to exit Settings and return to the Patient List.
  • If you are not logged into the Commure Pro application, select the Commure Pro icon to launch the application. On the Login screen, select Info & Settings, which is located just below the Login button (or the Login with Touch ID button, if Touch ID is enabled). Certain options are not available when accessed via this method. When you are done making changes to your preferences, tap Done to exit Settings and return to the Login screen.

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General Settings

The General settings affect the entire application and include the following: Manage Modules This setting consists of the three settings below. They allow you to change the order of the modules listed on the View Modules screen and determine how the application navigates when you change patients. See Changing the Order of the Modules and Module Navigation for more information. Remember Last This setting determine how the application navigates when you are in a given module (for example, Allergies) and then you tap Patients in the bottom toolbar and choose a different patient. Select ON if you want the application to return to the same module (Allergies, in our example) after you select a different patient. Select OFF if you want the View Modules screen to pop up after selecting a different patient. This setting is OFF by default. TILES Select the modules that you want to be presented as large square tiles at the top of the View Modules screen. These should be the modules that you use most frequently. To add a module to this list or to change its position on the list, grab the Sort icon for a particular module, drag it to where you want it on the TILES list, and drop it. ROWS Select the modules that you want to be presented in rows below the large square tiles on the View Modules screen. These should be the modules that you use least frequently. To add a module to this list or to change its position on the list, grab the Sort icon for a particular module, drag it to where you want it on the ROWS list, and drop it. Show Touches This setting is useful when training users or demonstrating the Commure Pro application, especially if you are projecting onto a screen. When enabled, it shows a gray circle wherever the demonstrator taps on the screen (within the Commure Pro application), making it more evident to the viewers which buttons or items are being selected. The default for this setting is OFF. See Enabling “Show Touches” for Training or Demonstrations. Show Preselection This setting determines whether the pre-selection of clinical data for Mobile NoteWriter is enabled on your device. The default for this setting is ON. See Enabling or Disabling Pre-Selection of Clinical Data for Mobile NoteWriter and Pre-Selecting Clinical Data in Mobile NoteWriter. Login Mode This setting determines the Login Mode for the user (Basic, Advanced, or Emulate). The various modes enable or disable the Host field on the login screen, and also allows the user to emulate another user. The default for this setting is Basic. See Selecting a Login Mode or Logging In for more information. Default Credentials This setting is typically configured automatically by your organization’s Mobile Device Management (MDM) system, or when you launch Commure Pro from another application such as Mobile Heartbeat™. The setting is used to retain the values in the Host and/or Username fields from the Commure Pro Login screen, in the event that you use the Clear Data function. Outside of these two scenarios (MDM configuration and accessing Commure Pro from another application), this setting does not need to be configured and can be left blank. See Configuring Default Credentials for Host and/or Username. Central Provisioning Server This setting contains the URL of the Central Provisioning Server, which is used to determine a user’s Host when they log in using Basic Mode. This setting is available only to Commure Pro staff. See Configuring a Central Provisioning Server. Prompt To Take Tour This setting determines whether you are prompted to view a video tour of new or changed features in the Commure Pro application, when you first log in. After you watch the video tour, if you indicate that you do not want to watch it again, this setting is automatically set to OFF. If you do not view the tour, it remains set to ON, so that you will be prompted again the next time you log in, and therefore have another opportunity to view it. The default for this setting is ON. See Enabling or Disabling the Prompt to Take a Video Tour. Show Network Alerts This setting enables or disables alerts about the loss of network connectivity. When you enter new data on the device, such a new charge, order, or problem, or register a new patient or visit, that information is immediately submitted to the server. You can configure your device to display an alert whenever it is not able to submit the information because it has lost connectivity to your organization’s network. The default for this setting is OFF. See Enabling or Disabling Alerts about Network Connectivity. Allow Unsecured Connections This setting is visible only for Commure Pro staff who are running the application in development mode. It determines whether the device is allowed to sync to an unsecured host (one that starts with HTTP:// instead of HTTPS://). The default for this setting is OFF. See Enabling or Disabling Unsecured Connections. Swipe Options This setting is used to configure the actions available when performing a right-to-left swipe on a patient row on the Patient List screen. See Configuring Swipe Options for the Patient List.

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Charges Settings

If the Charges module is enabled on your device, you can change some settings that affect the charge capture features. Show Codes This setting determines whether to show the numeric codes associated with charges and diagnoses on the charge and diagnosis PICKER lists, or when searching for a charge or diagnosis, in the Charges, CPOE, or Problem List modules. The default for this setting is ON. See Configuring Settings for the Charges Module. Show Charge Status This setting determines whether to show the charge status icons on the Patient List screen. The icons indicate whether charges have been posted for the last several days. The number of days shown depend on a setting in your user profile. The default for this setting is ON. See Configuring Settings for the Charges Module. Include All Visits This setting determines whether to show additional visits for patients on the Charges Summary screen, such as visits that are not included on the currently selected patient list. The default for this setting is OFF. See Configuring Settings for the Charges Module. Charge Prompt after Create Visit This setting determines whether to display the “Add charge for new patient?” prompt immediately after you manually create a new patient, whether via the normal workflow or via the photo registration feature. Responding Yes to this prompt opens the Charge Transaction screen with one tap after manually creating the new patient. The default for this setting is ON. See Configuring Settings for the Charges Module. See also Manually Creating a New Patient and Visit for information about manually creating new patients.

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Messaging Settings

Call Back Number If Commure Pro Messaging is enable in your user profile, you can configure a configure a callback number in order to receive telephone calls when using Commure Pro Messaging on an Apple® iPhone. Enter the phone number that should be used when another person calls you back. See Configuring a Call Back Number for Commure Pro Messaging and Calling the Person with Whom You are Conversing.

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Integrations Settings

OneContent™ Mobile Deficiency An optional integration can be implemented to grant provider access to the Allscripts® OneContent™ Mobile Deficiency Completion (MDC) Apple application, directly from a menu option within the Commure Pro Apple application. If this integration is implemented at your organization, and you are authorized to use it, you must configure the PIN for the Allscripts MDC application on your device. See Configuring Settings for Integrations to Other Applications.

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System Information

The System Information settings allow you to view or manage the following items: Host (View-only) The web address or URL of the Commure Pro application server to which your device is syncing. Username (View-only) The username of the person that is currently logged into the Commure Pro application. Name (View-only) The unique name assigned to the physical device by the Commure Pro application. Identifier (View-only) A unique device identifier. APNs Token (View-only) The token used by the Apple Push Notification Service (that enables the web application to send notifications about Commure Pro Messages or Broadcast Messages to the Commure Pro mobile application). Last Synced (View-only) The date and time the device last synced to the Commure Pro application server. Bundle Identifier (View-only) The bundle identifier for the Commure Pro Apple application. Version (View-only) The specific version, generation, and build number of the Commure Pro Apple application. Environment (View-only) The type of application build that is running on the device: development, test, or production. Logs View or submit the device logs, or manage the log file settings. See Reviewing or Submitting Log Files. Submission Queue (View-only) A list of items that you have entered in the Commure Pro application on your device and that are waiting to be submitted to the server. See Understanding Data Submissions. Database Maintenance This option is used to troubleshoot database issues. See Troubleshooting Device Issues Using Database Maintenance Mode. (View-only) Displays copyright information about the Commure Pro application.

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Help

Launches Help for Commure Pro on Apple®. The opening page of the help system contains instructions on how to find and read topics. See Using this Help System.

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Other Options on the Settings Screen

Sync Now Select the Sync Now option to perform a Manual Sync on demand. See Types of Synchronization and Performing a Manual Sync for more information. Clear Data Select the Clear Data option to clear all user and patient data on the device with the exception of the Commure Pro application itself. This option should only be used when reprovisioning the device for a new user. See Clearing Data from a Device. Log Out Select the Log Out option to log out of the application. See also Logging Out.