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You can look up provider contact information by either mousing over the name of a provider under a provider heading throughout the application (for example, from within the Patient Data Display, Patient Details window, Charges tab, Patient Search tab, or Sign-Out Summary tab) or searching for a provider in the Provider Directory. The Provider Directory is an optional feature that your organization may or may not have chosen to implement. If implemented, the Provider Directory option appears among the top-level navigational tabs, and is available to all users, regardless of their access level. The Provider Directory displays basic contact information for any providers that your institution wishes to maintain in the system. For example, you may be able to look up phone numbers (home, office, service, pager, or mobile), specialties, departments, addresses, or e-mail addresses. This information may be available for providers associated with your organization, referring providers, and/or providers in your geographic area. When you click the Provider Directory tab located among the top-level navigational tabs at the top your screen, the Provider Search screen appears. From this screen you can search for a particular provider in order to view their information. To look up information for a provider, follow the steps below:
  1. Enter all or part of the provider’s name in the Last Name and/or First Name fields. To further refine your search, you may also select a category from the Category drop-down list. The types of categories available in this list depend on the information your organization has chosen to load into the system. For example, you might see a list of specialties and/or departments.
  2. Click the Search button.
The screen displays all providers who are a match, based on the last name, first name, and category that you entered. If you do not see the provider you want, click the Reset button to clear the current search criteria and start again.
  1. Click on the name of the provider whose information you wish to view, and that provider’s information is displayed in the Provider Details section at the bottom of the window. To see the details for a different provider on the list, simply click on their name and the Provider Details window is refreshed to show the new provider’s information.
  2. Click another tab to exit the Provider Directory option, or click Reset to clear your search criteria and search for a different provider.