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Ambient AI in Commure Pro uses AI-powered speech recognition to turn patient encounters into structured clinical notes. On the web portal, Ambient AI is your control center for shaping how those notes are generated, reviewing the feedback providers leave on them, and querying patient data with conversational AI. While recording happens on the iOS and Android apps, the web portal is where you configure note generation, manage AI settings across your templates, and access the broader AI toolkit — AI Studio, Clinical Copilot, AI Summary, and the AI User Feedback dashboard.

What You Can Do on the Web Portal

AI Studio

Configure how notes are generated — Custom Formatting, Personal Dictionary, Dot Phrases, and Smart Suggestions, all from the top navigation bar.

Clinical Copilot

Ask natural-language questions about a patient’s chart and get source-cited answers — labs, vitals, medications, orders, and more.

AI Summary

View AI-generated patient summaries that consolidate key clinical data into a structured overview.

AI User Feedback

Review and triage the feedback providers submit on AI-generated notes from a central dashboard.

Personalizing Note Generation

AI Studio is the hub for tailoring how Ambient AI writes your notes. Configure your preferences once and they apply every time the AI generates a note for you:
FeatureWhat It Does
Custom FormattingSet per-template rules for tone, structure, section format (bullets vs. paragraphs), and detail level.
Learned FormatProvide sample text per section and let the AI match your preferred writing style instead of writing explicit rules.
MacrosDefine reusable content that is automatically injected into specific note sections on a per-template basis.
Personal DictionaryCorrect commonly misrecognized medication names, abbreviations, or proper nouns in your transcriptions.
Dot PhrasesCreate voice triggers that expand into predefined text during note generation.
Smart SuggestionsApprove reusable settings the AI infers from your past edits — such as dictionary entries and dot phrases.

How Notes Improve Over Time

Ambient AI gets better the more you use it. There are two complementary paths:
  • Smart Suggestions — the AI watches how you edit your notes and proactively proposes reusable settings (such as personal dictionary corrections and dot phrases). You review each one in AI Studio and click Approve to apply it to future scribes.
  • Provider feedback — providers rate notes with a thumbs up or thumbs down and an optional comment. Administrators review these from the AI User Feedback dashboard, and the Commure team uses them to improve note quality across the platform.
For recurring style preferences — such as always using bullet points in the Plan section — configure Custom Formatting rules so the AI applies them automatically, rather than relying on repeated feedback.

Querying Patient Data

Beyond note generation, the web portal includes conversational AI for understanding a patient’s clinical context:
  • Clinical Copilot lets you ask natural-language questions about a patient’s chart and returns structured, source-cited answers drawn from labs, vitals, notes, medications, and orders.
  • AI Summary consolidates key clinical data into a single structured overview so you can orient yourself on a patient quickly.
AI Studio, Clinical Copilot, AI Summary, and AI User Feedback are each enabled per organization. If you do not see one of these features, contact your Commure Pro representative.

Explore Ambient AI

AI Studio

Customize how Ambient AI generates and formats your clinical notes.

Custom Formatting

Set per-template rules for tone, structure, and section formatting.

Learned Format

Teach the AI your writing style from sample text instead of explicit rules.

Smart Suggestions

Approve reusable settings the AI infers from your past edits.

Personal Dictionary

Correct commonly misrecognized words in your transcriptions.

Dot Phrases

Set up voice triggers that expand into predefined text in your notes.

Clinical Copilot

Ask questions about your patient and get AI-powered, source-cited answers.

AI User Feedback

Review provider feedback on AI-generated notes.