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Use the Problems option to view a summarized list of diagnosis codes on file for a particular patient. The problems on a patient’s Problem List can come from a variety of sources, listed below. In all cases below, the Commure Pro system keeps track of the date a problem was last used, so that providers can easily identify the most recent or chronic problems for a patient.
  • Problems might be entered in your source system and then interfaced to the Commure Pro system.
  • Problems can be entered as the diagnosis on a charge transaction in Commure Pro’s Desktop Charge Capture and Mobile Charge Capture applications.
  • Problems can be entered as part of a clinical note via Commure Pro’s NoteWriter and Mobile NoteWriter applications.
  • Problems can be entered as the reason for an order in Commure Pro’s CPOE and Mobile CPOE applications.
  • Problems can be entered for patients, independent of charges/notes/orders, using this Problems option (also available on mobile devices).
The summary list shows you the diagnosis code and description (either ICD-9 or ICD-10, based on your system configuration), the status of the problem, the date it was last used, and the person who last used it. In addition to the summary of problems, you can also view detailed information for any specific problem on the list. To view problems, follow these steps:
  1. Select a patient on the Patient List tab, or click on the Details icon from another option.
  2. Select the amount of information you wish to display by clicking the Timeframe drop-down list.
  3. Click on Problems from the display list. The patient data display area shows the Problem List window. It contains columns for Description, Status, Last Used, and Last Used By.
    • If you would like to change the sorting order of the problems summary list, simply click on a column heading. For example, if you click the Description heading, the sort order of the list toggles between ascending and descending numerical order by diagnosis code.
    • By default, all of a patient’s problems are shown on the problems summary. You can use the Active filter to limit the number of problems that are displayed and view only those problems that are currently active for the patient. Active problems are those that have not been marked as Inactive or Resolved. To do so, click the drop-down filter located in the upper right corner of the Problems window and select Active.
    • You can mark an active problem as resolved by clicking the Resolve button. A status of Resolved and a Resolved Date of today are automatically assigned to the problem. If a problem is Inactive or Resolved, you can mark it as active again by clicking the Activate button.
    • You can delete a problem that was entered using either of these methods:
    • Click Delete on the problem’s row in the summary list.
    • Select the problem from the summary list and then click the Delete button on the Detail pane.
  4. (Optional) You may print the Summary by clicking Print For details on printing in the display area, see the text describing the Print icon in Understanding the Patient Data Display.
  5. To view further information about a particular problem, click on the row containing that problem. The Problem Detail window opens below the summary list. The Problem Detail window shows you the problem Description, ICD-9 Code, ICD-10 Code, SNOMED code (if applicable), an HCC indicator, Status, Created Date, Created By, Onset Date, Diagnosed Date, Resolved Date, Last Used Date, Last Used By.