1
Open the Commure Pro URL
Enter the web site URL, as provided by your healthcare organization, for the Commure Pro application.
2
Enter your credentials
From the Commure Pro screen that appears, enter your Username and Password. Usernames and passwords are case-sensitive. Note the Version number and Build number tags at the bottom of the display.
If you enter your password incorrectly, you will see an error message stating, “Login failed — incorrect password.” If this happens, type your password again. After three attempts, your username is disabled and you can no longer log into the system. You must contact your system administrator to correct the problem.
3
Click Login
Click the Login button. The Commure Pro window appears, displaying tabs for each option to which you have access depending upon the access settings granted in your user profile. The Login window remains open. You can minimize it so you can access it later from the tool bar if desired.
You must not close the login window. Doing so logs you out of the system.
If your organization has enabled RADIUS second-factor authentication, you are prompted for a verification code after you sign in with your username and password. Depending on how your organization is set up, the code arrives by SMS or comes from an authenticator app such as Okta Verify or Google Authenticator. Enter the code to complete login. For configuration details, see RADIUS Second-Factor Authentication.
Next Steps
Set Your Preferences
Customize your workflow settings after logging in.
Logging Out
How to safely end your session.