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Some settings for the Commure Pro application can be viewed or changed directly on the device, within the Commure Pro application. There are two ways to access the Settings option:
  • If you are already logged into the Commure Pro application, the More button and then select Settings. All settings options are available when accessed in this method. When you are done making changes to your preferences, tap Back to exit the Settings option.
  • If you are not logged into the Commure Pro application, select the Commure Pro icon to launch the application. On the Login screen, select SETTINGS, located at the top right of the screen. Certain options may not available when accessed via this method. When you are done making changes to your preferences, tap Back to exit Settings and return to the Login screen.

Options at the Top of the Settings Screen

Clear Data Select the Clear Data option to clear all user and patient data on the device with the exception of the Commure Pro application itself. This option should only be used when reprovisioning the device for a new user. See Clearing Data from a Device. Prompt To Launch Tour This setting determines whether you are prompted to view a video tour of new or changed features in the Commure Pro application, when you first log in. After you watch the video tour, if you indicate that you do not want to watch it again, this setting is automatically set to OFF. If you do not view the tour, it remains set to ON, so that you will be prompted again the next time you log in, and therefore have another opportunity to view it. The default for this setting is ON. See Enabling or Disabling the Prompt to Take a Video Tour. Copyright (View-only) Displays copyright information about the Commure Pro application. Logs View or submit the device logs, or manage the log file settings. See Reviewing Logs and Modifying Log Settings.

Login Settings

Login Mode This setting determines the Login Mode for the user (Basic or Advanced). These modes enable or disable the Host field on the login screen. The default for this setting is Basic. See Selecting a Login Mode or Logging In for more information. Central Provisioning Server This setting contains the URL of the Central Provisioning Server, which is used to determine a user’s Host when they log in using Basic Mode. This setting is available only to Commure Pro staff. See Configuring a Central Provisioning Server.

Charges Settings

If the Charges module is enabled on your device, you can change some settings that affect the charge capture features. Show Charge Status This setting determines whether to show the charge status icons on the Patient List screen. The icons indicate whether charges have been posted for the last several days. The number of days shown depend on a setting in your user profile. The default for this setting is ON. See Configuring Settings for the Charges Module. Charge Status Icons sample Charge Prompt after Create Visit This setting determines whether to display the “Add charge for new patient?” prompt immediately after you manually create a new patient, whether via the normal workflow or via the photo registration feature. Responding Yes to this prompt opens the Charge Transaction screen with one tap after manually creating the new patient. The default for this setting is ON. See Configuring Settings for the Charges Module. See also Manually Creating a New Patient and Visit for information about manually creating new patients.

Notifications Settings

The notifications settings allow you to customize how you receive notifications from the Commure Pro application. The application sends notifications when you receive a new message in Commure Pro Messaging, when unsubmitted orders exist for a patient and, if configured, when a Broadcast Message has been communicated. See also Configuring Notification Behavior. Vibrate The On/Off switch controls if the device vibrates when a push notification is received. The default setting is On. Light The On/Off switch controls if the phone light blinks when a push notification is received. This will work only if the General Notification Tone is not Silent, or if Vibrate is On. The default setting is On. General Notification Tone This sound plays when a push notification is received. Select a tone to hear a preview.
This sound is controlled by your device’s Notification volume.
New Message Notification Tone This sound plays when you receive a new message in Commure Pro Messaging while you are logged in but are not viewing the Messaging screen. Select a tone to hear a preview.

System Information

The System Information settings allow you to view or manage the following items: Server URL (View-only) The web address or URL of the Commure Pro application server to which your device is syncing. Last Synced (View-only) The date and time the device last synced to the Commure Pro application server. Device Name (View-only) A unique device identifier. Sender ID (View-only) This is a unique token that is used when receiving push notifications from the Commure Pro server. It is the same for all users at the organization. Version (View-only) The specific version (for example, 2020.1) and build number (a date/time stamp) of the Commure Pro on Android application. Branch (View-only) The software branch from which this version was derived. OS Version (View-only) The Android operating system version that is running on the device.