- If you are already logged into the Commure Pro application, the More button and then select Settings. All settings options are available when accessed in this method. When you are done making changes to your preferences, tap Back to exit the Settings option.
- If you are not logged into the Commure Pro application, select the Commure Pro icon to launch the application. On the Login screen, select SETTINGS, located at the top right of the screen. Certain options may not available when accessed via this method. When you are done making changes to your preferences, tap Back to exit Settings and return to the Login screen.
Reviewing Logs and Modifying Log Settings
Logs contain information that system administrators can use to troubleshoot connection problems on your device.Open Logs
Tap the More button , then select Settings, and then select Logs. The Log File Management screen is displayed. It shows the log files that have been recorded on the device, as well as additional options related their management.
Review or modify logs
You can take the following actions:
- Submit: Choose one or more logs listed on the screen, then select Submit.
- Clear: Deletes all log files listed on the screen.
Enabling or Disabling the Prompt to Take a Video Tour
The first time you log into the Commure Pro application, you are prompted to view a video tour of new or changed features in the Commure Pro application. The prompt displays at the bottom of the application screen:- Tap the More button and then select Settings.
- Set Prompt to Launch Tour to ON or OFF as desired. The default for this setting is ON. The next time you log into Commure Pro, the prompt is shown or not shown, respectively.
Configuring Settings for the Charges Module
If the Charges module is enabled on your device, you can change some settings that affect the Charge Capture features.- Tap the More button and then select Settings.
- Scroll down to the CHARGES section and then enable or disable the following settings:
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Show Charge Status: Turn this item ON to view the charge status icons on the Patient List screen. The icons indicate whether charges have been posted for the last several days. The number of days shown depend on a setting in your user profile. Turn this item OFF to hide the charge status icons. The default for this setting is ON. See also Viewing Charge Data from the Patient List.

- Charge Prompt after Create Visit: Turn this item ON to display the “Add charge for new patient?” prompt immediately after you manually create a new patient. Responding Yes to this prompt opens the Charge Transaction screen with one tap after creating a patient. Turn this item OFF to disable the prompt and instead return to the Patent List after creating the patient. See Manually Creating a New Patient and Visit for information about manually creating new patients. The default for this setting is ON.
Selecting a Login Mode
When you log into the Commure Pro application you are also logging into your organization’s Commure Pro application server, which has a specific Host address, or URL. When the Login screen is configured to run in Basic Mode, it assists you in selecting the Host, so that you do not have to enter it manually. If you are an advanced user with access to multiple systems, you may find it easier to run in Advanced Mode, so that you can enter the Host manually. Both of these modes is described in more detail below.- Tap the More button and then select Settings.
- Scroll down to the LOGIN section and then select Login Mode. The choices for Login Mode are displayed.
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Select one of the following options:
- Basic: This is the default value for this setting, since most users should log in using Basic Mode. In most cases, when the user logs in for the first time, the Host field is not visible on the screen. The user enters their Username and Password, and then the application searches Commure Pro’s Central Provisioning Server for that username and either populates the Host field automatically (if there is only one match for the username), or presents the user with a list of choices for the Host field. After the first login and sync, the Host field is then displayed on the Login screen. Whenever the user taps the Host field, the application performs another search of Central Provisioning Server for a list of potential matches for the current Username.
- Advanced: Advanced users (such as Commure Pro staff or hospital IT staff who perform testing at multiple facilities or on multiple servers) can select this option. In Advanced Mode, the Host field is always displayed on the Login screen in addition to the Username and Password fields. When the user taps the Host field, the application does not contact the Central Provisioning Server. Instead, the user manually enters the desired host themselves. This allows the user to easily switch hosts when needed.
Configuring a Central Provisioning Server
When using Basic Mode to log into the Commure Pro application, the Central Provisioning Server identifies the user and automatically populates the Host field on the Login screen for that user. The Central Provisioning Server itself also has a URL, which can vary depending on whether the device is running a development, test, or production version of the Commure Pro application. Commure Pro staff can change the URL of the Central Provisioning Server for testing purposes via the Central Provisioning Server setting. This setting is available only to Commure Pro staff.- Tap the More button and then select Settings.
- Scroll down to the LOGIN section and then select Central Provisioning Server URL. The Central Provisioning Server URL field is displayed with the appropriate default value for the build of the Commure Pro application that is running on the device. For example, if running a development, test, or production build, then the URL for the development, test, or production Central Provisioning Server is defaulted respectively. Commure Pro staff may change the URL as necessary for testing purposes.
Configuring Notification Behavior
The Commure Pro application notifies providers when they receive a new message in Commure Pro Messaging and when unsubmitted orders exist for a patient, and the app can be configured to a send push notification to notify providers when a Broadcast Message has been communicated while they are not logged in. The notifications you receive can be customized to utilize a combination of sound, vibration, and an indicator light (if your device includes this capability). Push notifications for Broadcast Messages are configured for devices by your organization’s administrator. For information on configuring device push notifications, see the Commure Pro Administrator help.- Open the Settings menu using one of the following methods:
- From the Login screen: Tap Settings in the top-right corner of the screen.
- While logged in: Tap the More button , then select Settings.
- Scroll down to the NOTIFICATIONS section.
- Adjust the settings as desired. Below a description of each notification setting.
- Vibrate: The ON/OFF switch controls if the device vibrates when a push notification is received. The default setting is ON.
- Light: The ON/OFF switch controls if the phone light blinks when a push notification is received. This will work only if the General Notification Tone is not Silent, or if Vibrate is ON. The default setting is ON.
- General Notification Tone: This sound plays when a push notification is received. Select a tone to hear a preview.
This sound is controlled by your device’s Notification volume.
- New Message Notification Tone: This sound plays when you receive a new message in Commure Pro Messaging while you are logged in but are not viewing the Messaging screen. Select a tone to hear a preview.
This sound is controlled by your device’s Ringtone volume.
- Tap Back to exit the Settings screen. The notification settings are applied.
Reviewing Device/System Information
You can view information about the device directly on the Settings screen. The information includes the following: Server URL (the server to which the device is connected), Last Synced date/time, Device Name used to provision the device, Sender ID, Version (of Commure Pro software), Branch (the Commure Pro software branch from which it was derived), and device OS Version. Please note that although you can view the server to which the device is connected (the Server URL) in this option, you cannot change it here. You can change this setting on the Login screen via the Host field. However, you should not take this step unless directed by your system administrator, as it will clear all data from the device and reprovision it. See Installing Commure Pro on Your Device for instructions.- Tap the More button and then select Settings. The device information is displayed directly on this screen, scroll to the bottom to see it.
- Tap the Back button .