> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pro.commure.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Rate this Scribe

> Provide feedback on AI-generated notes directly from the web portal's note editor.

**Rate this Scribe** lets you rate and comment on any AI-generated note from within the Commure Pro web portal. Your feedback helps the Commure team improve note quality across the platform.

## Accessing Rate this Scribe

The **Rate this Scribe** button appears in the bottom action bar when you open an existing AI-generated note. It is not available on new blank notes — only on notes that have already been generated by the AI scribe.

<Steps>
  <Step title="Select a patient">
    From the **Patient List**, click a patient name to open their chart.
  </Step>

  <Step title="Open Clinical Notes">
    In the patient's left-hand module list, click **Clinical Notes**. To open an existing scribe note, select it from the draft notes list. To create a new note, click the **+** button next to Clinical Notes and select a template (e.g., **Scribe Hospitalist Progress Note**).
  </Step>

  <Step title="Open an AI-generated note">
    Open a note that has been generated by the AI scribe. The note editor displays sections such as Subjective, Objective, Assessment & Plan, and Clinical Data, with a "Generated at" timestamp.
  </Step>

  <Step title="Click Rate this Scribe">
    In the bottom action bar, click **Rate this Scribe** (next to Save Draft and Share Draft). A feedback dialog opens over the note.
  </Step>

  <Step title="Rate and submit">
    Select **thumbs up** or **thumbs down**, then optionally type feedback in the text field (up to 3,000 characters). Click **Submit** to send your rating.
  </Step>
</Steps>

## The Feedback Dialog

After selecting thumbs up or thumbs down, the dialog updates with structured reasons and a feedback text field.

### Thumbs Up

When you select **thumbs up**, the dialog asks **"Great! What worked well?"** and offers checkboxes:

* Clear and accurate
* Complete information
* Well-structured
* Easy to read
* Other

The feedback text field placeholder reads "Share what you liked." Feedback is optional when rating up.

### Thumbs Down

When you select **thumbs down**, the dialog asks **"Sorry this wasn't right. What could improve?"** and offers checkboxes:

* Missing key information
* Inaccurate information
* Formatting / structure issues
* Irrelevant content
* Other

The feedback text field placeholder reads "Enter your feedback." A written comment is **required** when rating down.

Both views include a text field (up to 3,000 characters) with a microphone icon for voice input. Click **Submit** to send your rating.

<Note>
  Feedback is best for one-off corrections — for example, a missing allergy, incorrect medication dosage, or extraneous content. For recurring style preferences that should apply to all future notes, configure [Custom Formatting](/classic/ambient_ai/custom-formatting) rules instead.
</Note>

## Where Feedback Goes

Submitted ratings appear in the [AI User Feedback](/classic/ambient_ai/ai-user-feedback) dashboard, accessible from the top navigation bar. Administrators can review, track, and mark feedback as viewed.

Rate this Scribe is also available on iOS. See the [iOS feedback guide](/apple/ambient_ai_scribe/scribe-actions#leaving-feedback) for the mobile experience.

## Other Note Actions

The bottom action bar on a scribe note also includes:

* **Save Draft** — save the note without submitting to the EHR
* **Share Draft** — share the draft with another provider
* **Print Preview** — preview a printable version of the note
* **Validate Charge** — check charge capture data associated with the note
* **Submit** — submit the finalized note to the EHR
* **Cancel** — discard changes and close the editor