> ## Documentation Index > Fetch the complete documentation index at: https://docs.pro.commure.com/llms.txt > Use this file to discover all available pages before exploring further. # Recording an Ambient Note > Start an ambient AI recording from the Patient List on your iOS device to automatically generate a clinical note. The fastest way to create a note starts by swiping on the patient and selecting **New Scribe**. ## Starting a New Recording From the **Patient List**, swipe left on the patient row and tap **New Scribe**. The recording screen opens with the patient's name and identifiers already populated from the EHR. The panel also displays the patient's **location and account number** below the patient name, allowing you to verify patient context without leaving the recording screen. Swiping left on a patient row reveals two configurable action buttons plus a **More** button that opens the full action menu. The **Default** button (furthest right) triggers automatically when you swipe the row fully to the left — no tap needed. The **Custom** button is the middle option. **More** is always present and cannot be reconfigured. To configure which actions appear, go to **Settings** > **General** > **Swipe Options**. Available actions include New Scribe, Resume Scribe, Clinical Copilot, AI Summary, Add Note, Add Charge, Add Task, and more. Select a template from the dropdown (e.g., "Hospitalist Progress Note"). The template determines how the AI structures the sections of your generated note. You can change templates later if needed — see *[Note Actions](/apple/ambient_ai_scribe/scribe-actions)*. If no Provider Documents (PDocs) are available for the current date, the app displays the full list of Commure Pro templates so you can select one manually. When a single PDoc is available, it is selected automatically and cannot be changed. Tap the **Start Recording** button. The timer begins and the app captures your conversation with the patient using your device's microphone. Tapping the Record button confirms you have obtained consent from the required parties to record the conversation and use AI. If your organization has enabled the consent pop-up, you will be prompted to confirm before recording begins. When the encounter is finished, tap **Save**. The recording is uploaded and the AI generates your note. After saving, the audio uploads in the background — you can navigate away from the app or lock your device and the upload will continue. A confirmation appears when the upload completes. You can track the progress on the *[Accessing Your Notes](/apple/ambient_ai_scribe/my-scribes)* screen. ### Alternative: Using the + Button You can also start a recording from the patient detail screen: 1. Tap a patient in the **Patient List** to open their detail screen. 2. Tap the blue **+** button in the bottom-right corner and select **New Scribe**. 3. Choose a note template and tap **Start Recording**. If you have a recording in progress for this patient, you will also see a **Resume Scribe** option in the action sheet. ## Resuming a Paused Recording If you need to step away during a recording, you can pause and resume later. There are two ways to resume: **Via swipe:** 1. Return to the patient in the **Patient List**. 2. Swipe left on the patient row and tap **More**, then select **Resume Scribe** from the action sheet. If your organization has configured Resume Scribe as a direct swipe action, you can tap it directly without going through More. 3. Confirm the session you want to resume in the dialog. **Via the + button:** 1. Tap the patient to open their detail screen. 2. Tap the blue **+** button and select **Resume Scribe**. 3. Confirm the session you want to resume in the dialog. If no paused recordings exist for the patient, selecting Resume Scribe will prompt you to start a new ambient note instead. The recording continues from where you left off. You will feel a **haptic vibration** when the recording pauses, saves, or is deleted — this confirms the action even when the screen is not visible. If you close the Commure Pro app while actively recording, the audio file will not be saved. Always end or pause the recording before leaving the app. ## Live Activity While a recording is in progress, an iOS Live Activity appears on the Lock Screen with an MM:SS elapsed timer and **Pause**, **Resume**, and **Finish** controls. On Dynamic Island-capable iPhones, the same status and controls also appear in the Dynamic Island. Tap the Live Activity to return to the active recording in the app.

## Tips for Best Results * **Position your device** so the microphone can clearly capture both you and the patient. Avoid placing it in a pocket or face-down. * **Check the volume meter** — if it is not moving, verify that Commure Pro has microphone permission in your device's Settings > Privacy > Microphone. * **Use multi-syllable trigger words** if you have configured *[Dot Phrases](/apple/ambient_ai_scribe/dot-phrases)* or *[Macros](/apple/ambient_ai_scribe/macros)*, as these are recognized more reliably than short words. * **Answering an incoming call pauses the recording** on both iOS and Android — tap **Resume** after the call ends to continue. A call that rings but is **not answered** does not interrupt recording on iOS (in any ringer mode). See [Troubleshooting](/apple/ambient_ai_scribe/troubleshooting#incoming-call-during-recording) for the full platform breakdown. ## Next Steps Review your generated notes, transcripts, and audio playback. Resume, edit, or provide feedback on a completed note.